Help members solve financial problems, manage expenses, plan for the future and improve your credit union’s bottom line. This book enables you to complete CUNA’s Financial Counseling Certification Program (FiCEP), providing you with the skills and knowledge required to guide your members to financial security.
After purchasing this 6th edition book and passing the exam, you’ll enhance your services by becoming a Certified Credit Union Financial Counselor, which enables you to:
- Help those experiencing financial difficulties
- Demonstrate the credit union difference
- Attract new members
- Grow product and service revenue
- Reduce delinquencies and charge-offs
The purchase of this book includes one complimentary exam.
Released January 2024
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Help Short Description
Help members solve financial problems, manage expenses, plan for the future, and improve your credit union’s bottom line.
